Privacy Policy

Your privacy is important to us. We developed this Privacy Policy so you know how we collect, use, share and store your personal information.

This Privacy Policy applies to all DroneWISE websites and DroneWISE portal.

UPDATED May 2022

This Privacy Policy sets out the obligations of the DroneWISE project (Project) regarding data protection and the rights of clients and business contacts (“data subjects”) in respect of their personal data under EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

This Privacy Policy sets the Project’s obligations regarding the collection, processing, transfer, storage, and disposal of personal data. The procedures and principles set out herein must be followed at all times by the Project, its consortium partners, agents, contractors, or other parties working on behalf of the Project.

The Project is committed not only to the letter of the law, but also to the spirit of the law and places high importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom it deals.

You shouldn’t use our web page if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

1. Ways we Collect and Use Personal Information

“Personal Information” is information that, either alone or in combination with other information collected, identifies an individual. When we combine other information (i.e., information that does not, on its own, identify an individual) with Personal Information, we treat the combined information as Personal Information.

– When you Create a DroneWISE Account

When you create an account on a DroneWISE portal we ask you to provide Personal Information, including your name and email address. You do not need to provide your full name, but you may if you wish. You will use your email address and your password to login to your account. Your account is password-protected.

– When you Communicate with us

When you interact with us via email, telephone or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences. 

We may use Personal Information to communicate with you, including communicating with you about your account, giving you important information about the Project or DroneWISE Portal, sending you notice about material changes to this Privacy Policy.

2. Other Uses of Personal Information by the Company

The DroneWISE project may use Personal Information for internal statistical, marketing or operational purposes, including measuring and understanding demographic, user interest, finding technical problems or new solutions for the better experience.

3. Sharing Personal Information

– With Service Providers

We use third party service providers to help us to administer certain activities on our behalf, such as sending emails, analysing usage of our websites and portal, tracking effectiveness of our marketing campaigns.

We may share Personal Information about you with such third party service providers to the extent necessary for the sole purpose of enabling them to perform services on our behalf.

Here are examples of third-party service providers we use:

– Email Providers: MailChimp is used to help us collect emails, sending them and to automate some process, consistent with applicable laws and the choices available to you as described below under Your Choices regarding Marketing Correspondence.

– Analytics Services: We uses third-party service providers to help us better understand usage of our portal and web pages and for related purposes. The third parties we currently use to provide such analytics and related services are described under Cookies Policy.

– Other Disclosures

We may disclose Personal Information about you to others if we have your consent to do so in such form of consent as may be required under applicable law.

Subject to applicable laws in your jurisdiction, we may also disclose Personal Information about you to others as we believe to be necessary or appropriate: (a) under applicable law or regulation, including laws or regulations outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public authorities and law enforcement officials, including officials outside your country of residence; (d) to assist or support theft investigations involving Company’s products or property, (e) to enforce any of our terms and conditions or policies; (f) to protect our operations or those of any of our affiliates and subsidiaries; (g) to protect the rights, privacy, safety or property of our Company or our products, its affiliates and subsidiaries, you or others; or (h) to permit us to pursue available remedies or limit the damages that we may sustain.

5. Cookies and Similar Technology

To help analyse how you and other visitors navigate our websites, and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. This information may includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), demographics, page views and page elements (e.g., links) that you click. 

We may use cookies, pixel tags, web beacons, clear GIF’s or other similar tools on our site or in our email messages to assist us in collecting and analysing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site. 

Cookie Policy
To make this site work properly, our websites and portal use “cookies” in order to provide a better user experience andtrack attendance. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like. Yes, you can control the way you accept and use cookies in you internet browser settings.

By using our websites it is considered that you consent to the storing of cookies. Turning off and / or blocking the cookie storage, you can still browse our sites, but there is a chance that some of their features / functionalities will not be available.
According to the regulations of the European Union of 25.03.2011. we have an obligation to ask for your consent before saving these data.

What are cookies?
A cookie is a small text file that the website you are visiting saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

What are the different types of cookies?
A cookie can be classified by its lifespan and the domain to which it belongs.
• session cookie which is erased when the user closes the browser or
• persistent cookie which remains on the user’s computer/device for a pre-defined period of time.
• first-party cookies which are set by the web server of the visited page and share the same domain
• third-party cookies stored by a different domain to the visited page’s domain. This can happen when the webpage references a file, such as JavaScript, located outside its domain.

How do we use cookies?
• Our pages use cookies to remember your display preferences, such as contrast colour settings or font size
• If you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
• If you have agreed (or not) to our use of cookies on this site
• some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited
• To monitor and analyze usage and traffic patterns on our web sites: we use Google Analytics system to measure attendance on websites. If you want to turn off the storage of cookies, you can do so at the link Google Analytics page
• To provide you a better user experience
• For proper operation of the website (when such action is necessary)

DRONEWISE offers registration, newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on DroneWISE website and portal we provide the functionality to set your preferences for how DroneWISE runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with DroneWISE is affected by your preferences.
Enabling these cookies is not strictly necessary for DroneWISE to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of the DroneWISE site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

DroneWISE uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.

SOCIAL MEDIA We also use social media buttons and/or plugins on DroneWISE (web or portal) that allow you to connect with your social network in various ways. For these to work the social media that we use, such as Facebook, Twitter, LinkedIn, or other, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

How to control cookies
You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

6. Links, Third Party Apps, and Third Parties’ Privacy Practices

Our websites and portal may contain links to other sites that are not operated by our Project. These linked sites are not under our control and we are not responsible for the privacy practices or the content of any linked sites and apps. If you use any third-party sites, any Personal Information collected by the third party’s site will be controlled by the privacy policy of that third party. We recommend that you carefully review the privacy statements of any third parties to which you provide Personal Information.

7. Security

We take reasonable security measures to help protect against loss, misuse, unauthorised access and unauthorised disclosure or alteration of the Personal Information under its control. 

9. Policy with Respect to Children

Our websites and portal are not directed to individuals under the age of 18, and we request that individuals under 18 not provide Personal Information to our Project through any of our website or through our portal. If we learn that we have collected the Personal Information from a person under 18, we will take steps to delete the information as soon as possible. 

10. Privacy Statement Updates

We may change this Privacy Policy from time to time as we add new information, as we improve our current website, and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the “LAST UPDATED” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy on our affected websites. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on our affected websites or products/apps, consistent with applicable laws.

11. Retention of Personal Information

We will retain your Personal Information for the period necessary to fulfill the purposes for which your Personal Information has been collected as outlined in this Privacy Policy unless a longer retention period is required by law.

12. How You Can Review, Correct, Update and Delete Your Personal Information

We take reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. You may request access to your Personal Information and request that erroneous or inaccurate Personal Information be updated. You may also request that your Personal Information and the DroneWISE portal account be deleted. We will respond promptly to your requests in accordance with applicable law. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardise the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain Personal Information for a longer period of time for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.

For access, correction or deletion requests can be made via email